Return and Shipping Policy

Return Policy

Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately, we can’t offer you a refund or exchange. Returns are only available on physical products. Please contact us for further information on how to return. 

Refunds (if applicable)

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.

If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

Defected Product Policy

Although Desk Yoga works with some of the leading print providers in the industry, human error does happen. If in your orders, you receive a faulty item, we kindly ask you to send us an image of the imperfections to our team within 30 days of product delivery, and we will be happy to arrange a free replacement. 

Shipping Policy

Processing Time

All shipping times are estimated to be 2-8 business days.

International Shipping Times

Please allow 2-4 business days for your order to be processed.

All shipping times are estimated to be 4-15 business day.

Failed Delivery/Returned to Sender

If the package cannot be delivered to the given shipping address due to causes ascribable to the absent cooperation of the customer (wrong or incorrect phone number, wrong or incorrect shipping address, absent receiver,) or if the customer refuses to collect the package, the package will be returned to the sender (Desk Yoga) at the customers expense. The expense includes shipping costs and any duty and tax the package may have incurred; this amount will be deducted from the total of the order to be refunded.

Damaged/Opened Box

If you receive your package, and it is damaged and/or opened, please take a photo of the damage before checking the contents inside. Please submit a claim via the courier used to ship your order.